Ashman Jones Veterinary Centre - Bathford | Vets in Bath, Somerset

- Positive comments consistently describe the team as friendly, kind, and helpful, with clients saying pets felt in safe and caring hands. - Recent feedback includes praise for customer service around a dog’s dental treatment and for staff being welcoming from start to finish. - Earlier reviews also mention quick attention on arrival and clear explanations without clients feeling rushed.

Services

•General veterinary care: consultations, vaccinations, neutering, surgery, dentistry, microchipping, parasite control, and six-month health checks.
•Nurse-led and routine support: nurse consultations, blood pressure checks, grooming and nail clipping, and anal sac expression.
•Travel and urgent care: pet travel documentation for Great Britain, plus emergency care during opening hours.
•Out-of-hours arrangements: nights and weekends are covered by MiNightVet Trowbridge.
•Examples mentioned by clients: recent reviews specifically mention dental treatment for a dog, long-term care for two cats, and prompt attention for an urgent visit.

Pricing

No published pricing information is currently available for this clinic.

People

One named team member appears in reviews: Sara, who is praised for taking time to explain options clearly and for providing calm, unhurried support. Reviews also mention a helpful vet nurse, but without naming them.

Reviews

Google reviews show a 4.5/5 rating from 27 reviews.

•Positive comments consistently describe the team as friendly, kind, and helpful, with clients saying pets felt in safe and caring hands.
•Recent feedback includes praise for customer service around a dog’s dental treatment and for staff being welcoming from start to finish.
•Earlier reviews also mention quick attention on arrival and clear explanations without clients feeling rushed.
•One negative review strongly criticises fees and links the practice’s corporate ownership to higher costs, although the same reviewer said they had no issue with the care from staff.

Reviews for Ashman Jones Veterinary Centre - Bathford

No VetsCompared reviews yet

Reviews from pet owners who enquired with Ashman Jones Veterinary Centre - Bathford through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 7 most recent Google reviews out of 27 we track in total. Recent reviews may not be representative of overall sentiment.

Lauren Jo

2 months ago

We recently had our dog have a dental with Ashman Jones & just wanted to leave a review about the customer service. Really friendly team from start to finish. Genuinely felt like my dog was in caring safe hands. Thanks so much, would highly recommend.

Lynda Kay

3 months ago

Easy to get to. Nice size car park. All the staff are lovely and helpful

Talia C

2 years ago

We’ve just moved out of the area so had to leave Batheaston vets :( They’ve been looking after our two cats for two years, and they’re the best vets I’ve ever had by a mile. Every member of staff we’ve ever met has been utterly charming, helpful, above and beyond. We’re moving a long way and they were unbelievably helpful every step of the way. Thank you everyone at Batheaston vets!! Absolutely brilliant

Judith Harvey

3 years ago

I couldn't get appointment with my local Twerton vets. So went to Batheaston vets who were absolutely wonderful. Seen my furbaby Rosy as soon as we arrived. Many thanks to vet and staff.

LT

3 years ago

Corporate greed masquerading as local vets Firstly I have no issue with the pet care or staff at Highcroft, but I have to warn others on the ridiculous costs they are charging, and advise you to go elsewhere. My cat needed his front leg x-rayed after an unknown incident in the house March 2023, for this they quoted £980 at the consultation, even if I had insurance this is criminal! I queried it and was told that’s the price as we have to X-ray the whole leg.. yes just X-rays! I asked another veterinary surgery to quote the same job and was told £350, that is an eye watering £680 less than Highcroft. Highcroft is owned by CVS group, a big corporate, their annual statement makes an interesting read about how owners are willing to spend on their pets etc. Ultimately they are a business making money out of people who love their pets in a cost of living crisis, it’s not surprising that families are having to give up beloved pets when corporates like this can think of a number and triple it for vet fees .. I’ve moved both my cats from here and would advise anyone worried about rising costs to do the same. @Highcroft Re your reply below, I cannot respond apart from to edit here, my response is that you’ve already had two opportunities when I initially spoke to the vet and queried the X-ray costs and when I came in to pay the consultation bill. Interestingly now that I have made my experience public you have the desire to discuss my feedback on your fees, a bit late don’t you think?

Victoria Stevenson

3 years ago

S M

4 years ago

Sara has been amazing - she spent the time to talk me through everything, all the options, the time to explain so I understood, I wasn't rushed, I felt listened too and well care for by her and the lovely vet nurse. Really appreciate everything they have both been doing and will continue coming knowing that my dog and myself are clearly well cared for because Sara cares.

Ashman Jones Veterinary Centre - Bathford