
Bath Veterinary Group is a multi-branch practice (a main site plus six further branches are described on its website). It’s set up for routine veterinary care and urgent support, and is also listed as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours).
From the latest reviews available, owners describe thorough examinations and clear explanations, including a “quick referral for specialist treatment” and a same‑day response from the hospital. Several reviews also mention staff adjusting their handling for nervous dogs (keeping them calm and comfortable, with treats at reception). However, there is a sharply conflicting account from a first‑time owner describing an eye problem that they believe was not treated appropriately early on, and they also report being unable to see a different vet despite requesting one.
4.6 stars from 138 reviews.
Note: Showing the 5 most recent Google reviews out of 138 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Heart Broken Experience - As first-time pet owners, we trusted the vet to provide the right care and guidance. At our initial appointment, we were given a gel treatment — something we later found available over the counter on Amazon. We were not advised that antibiotics were necessary. Tragically, after just three days of using the gel, our pet lost an eye. For the second appointment, we specifically requested a different vet, but were seen by the same one again. This was extremely disappointing. The vet showed no compassion and did not acknowledge that delaying the appropriate treatment may have caused our pet’s condition to worsen. We paid £64 for the first visit and £128 for the second. We are heartbroken and feel profoundly let down by the care we received. Based on our experience, I would not recommend this veterinary practice
a week ago
Heart Broken Experience - As first-time pet owners, we trusted the vet to provide the right care and guidance. At our initial appointment, we were given a gel treatment — something we later found available over the counter on Amazon. We were not advised that antibiotics were necessary. Tragically, after just three days of using the gel, our pet lost an eye. For the second appointment, we specifically requested a different vet, but were seen by the same one again. This was extremely disappointing. The vet showed no compassion and did not acknowledge that delaying the appropriate treatment may have caused our pet’s condition to worsen. We paid £64 for the first visit and £128 for the second. We are heartbroken and feel profoundly let down by the care we received. Based on our experience, I would not recommend this veterinary practice
3 months ago
Amazing vets; so welcoming, friendly and helpful. My dog Buttercup is always so well cared for and they always pay particular attention to her nervous nature and do all in their power to keep he calm, comfortable and happy every visit…they’re so brilliant she actually appears excited to go in now! (She loves the liver snaps at reception hehe) HIGHLY RECOMMENDED
2 weeks ago
Amazing vets; so welcoming, friendly and helpful. My dog Buttercup is always so well cared for and they always pay particular attention to her nervous nature and do all in their power to keep he calm, comfortable and happy every visit…they’re so brilliant she actually appears excited to go in now! (She loves the liver snaps at reception hehe) HIGHLY RECOMMENDED
3 months ago
4 months ago
Great place for taking your pets. They all know your pets well.so helpful and knowledgeable. Jer
6 months ago
We were holidaying from Brighton with our chihuahua and the staff were SO friendly and helpful. Thank you all!
4 months ago
We were holidaying from Brighton with our chihuahua and the staff were SO friendly and helpful. Thank you all!
4 months ago
We have always had excellent experiences with this vet, no matter who we saw. Our dog always received excellent care and everyone was incredibly friendly. When we recently had to have her put to sleep, they treated us and her with such kindness and compassion and were always honest with their advice.
6 months ago
Always excellent service. My pets are very safe with them. Thorough examinations and explanations. Quick referral for specialist treatment at Rosemary Lodge the animal hospital in Bath and same day response from them.
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