Highcroft Veterinary Group - Haycombe Veterinary Centre

Highcroft Veterinary Group - Haycombe Veterinary Centre in Bath is part of Highcroft Veterinary Group, a CVS practice. The clinic offers small-animal care with in-house diagnostics including lab testing, X-ray and ultrasound, alongside routine treatment, surgery and referral services. The website also lists 24-hour emergency care support through MiNightVet.

Services

• •General veterinary care: consultations, nurse clinics, six-month health checks, vaccinations, parasite control and microchipping.
• •Surgery and procedures: neutering, dentistry, soft tissue surgery, and referral options including orthopaedic surgery, cardiology, internal medicine, ophthalmology, keyhole surgery and therapeutic laser therapy.
• •Diagnostics and monitoring: in-house lab testing, X-ray, ultrasound and blood pressure checks.
• •Routine support services: anal sac expression, grooming and nail clipping, pet travel documentation (GB), and home visits.
• •Species and handling: the website lists an exotic animal GP service as well as care for dogs and cats; reviews also mention puppy boosters and thoughtful handling for a reactive dog, including use of a quieter back entrance to avoid a busy reception area.
• •Out-of-hours care: 24-hour emergency arrangements are listed through MiNightVet.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews also include some complaints about value, with reported charges of around £50 for a consultation, nearly £30 for pain relief in one case, and £87 for a cat wound visit that the owner felt offered limited help.

People

Recent reviews mention a friendly and efficient team, but no individual staff members are named.

Reviews

Google reviews show 4.2 stars from 43 reviews.

• •Positive comments describe the team as friendly, helpful and efficient, with one owner saying staff were fantastic with their two Jack Russells.
• •Several owners praise the practice’s handling of anxious or reactive dogs, including allowing entry through a back route to avoid a busy reception area.
• •Routine care does appear in feedback too, including a brief mention of a puppy booster visit.
• •Negative reviews focus on poor value and clinical dissatisfaction, including reports of inconsistent advice between vets, uncertainty over diagnosis, charges despite limited progress, and two recent complaints about an injured cat visit where the owner says they were charged £87 and the cat escaped after the carrier was not secured properly.