Vets Now Bath – Vets in Bath
Clinic Overview
- Kind, reassuring handling: several owners describe staff as friendly, patient and gentle, including with a nervous guinea pig, a repeat-visit cat, and a family bringing in a dying pet rat. - Prompt emergency response: reviewers mention being seen quickly after triage, including out-of-hours cases involving a Labrador, a puppy needing to stay in, and a dog treated rapidly after an ingestion incident. - Clear explanations and organised visits: positive comments mention easy registration, straightforward communication from the vet, clean and tidy waiting areas, parking, and one case where billing was linked directly with an insurer.
Services
- •Out-of-hours emergency care: urgent assessment and treatment when daytime practices are closed, with triage used to prioritise pets that need to be seen quickly.
- •Emergency treatment for a range of pets: reviewers mention dogs, cats, guinea pigs, a bird and a pet rat, alongside the clinic’s broader small-animal emergency role.
- •Acute illness and injury work-ups: existing feedback points to breathing problems, urinary issues such as cystitis, and traumatic injuries, with recent reviews also describing a dog seen quickly after becoming wobbly and staggery.
- •Ingestion-related emergencies: recent experience includes rapid treatment to induce vomiting after a dog had eaten something harmful, alongside earlier mention of follow-on endoscopy where needed.
- •Dental and supportive care: includes dental treatment such as a cat dental procedure, as well as compassionate end-of-life support in difficult visits.
Pricing
No published pricing information is currently available for this clinic.
People
- •Laura (vet): praised for a thorough, considerate check-up on a nervous cat, with knowledgeable advice and a reassuring care plan; one owner also noted that she remembered their cat on a repeat emergency visit.
- •Amy (vet): described as thorough, clear and reassuring with a puppy, and specifically noted by one owner for not pushing expensive out-of-hours testing.
- •Ruby (reception): highlighted as especially helpful during an after-hours emergency visit.
- •Wider team: reviewers often describe the team as kind, patient, professional and gentle with anxious pets during stressful emergency appointments.
Reviews
Google reviews show 3.9 stars from 211 reviews. Recent feedback remains mostly positive, with strong praise for compassionate emergency care alongside some criticism about fees and communication.
- •Kind, reassuring handling: several owners describe staff as friendly, patient and gentle, including with a nervous guinea pig, a repeat-visit cat, and a family bringing in a dying pet rat.
- •Prompt emergency response: reviewers mention being seen quickly after triage, including out-of-hours cases involving a Labrador, a puppy needing to stay in, and a dog treated rapidly after an ingestion incident.
- •Clear explanations and organised visits: positive comments mention easy registration, straightforward communication from the vet, clean and tidy waiting areas, parking, and one case where billing was linked directly with an insurer.
- •Cost and admin remain the main weak points: a minority of reviewers describe the out-of-hours fees as very high and report frustrations such as confusion on the phone, missed callbacks, or inconsistent communication during the visit.
