Vets Now Bath

Vets Now Bath is part of the Vets Now out-of-hours emergency network within IVC Evidensia. It focuses on urgent and emergency cases when regular daytime practices are closed, with small-animal care and a triage-led approach. Recent feedback is mostly positive, especially around kindness, clear explanations and prompt attention, though a small number of reviewers raise concerns about communication and cost.

Services

• •Out-of-hours emergency care for urgent cases when daytime vets are closed.
• •Small-animal emergency treatment, with recent reviews describing care for dogs, cats, guinea pigs and a pet rat.
• •Emergency assessment and treatment for breathing problems, urinary issues such as cystitis, and traumatic injuries.
• •Ingestion-related emergency care, including inducing vomiting and follow-on endoscopy.
• •Dental treatment, including a cat dental procedure mentioned by reviewers.
• •Supportive end-of-life care, with one review highlighting compassionate handling during a visit for a dying rat.

Pricing

No published pricing information is currently available for this clinic.

People

• •Laura (vet): praised for a thorough, considerate check-up on a nervous cat, with knowledgeable advice and a reassuring care plan.
• •Amy (vet): described as thorough, clear and reassuring with a puppy, and specifically noted by one owner for not pushing expensive out-of-hours testing.
• •Ruby (reception): previously highlighted as especially helpful during an after-hours emergency visit.
• •The wider team is often described as kind, patient, professional and good at communicating during stressful emergency appointments.

Reviews

Google reviews show 3.9 stars from 179 reviews. Recent feedback is mostly positive, with several detailed accounts of caring emergency support alongside a smaller number of complaints about communication and cost.

• •Kind, reassuring care: reviewers frequently mention gentle handling of nervous pets, compassionate support in difficult situations, and staff who helped owners feel their pets were in safe hands.
• •Prompt emergency response: several owners say they were seen quickly or that urgent cases were dealt with straight away, including breathing problems and trauma cases.
• •Clear explanations and organisation: positive reviews often mention thorough exams, clear communication, easy appointment registration, and one report of bills being handled directly with an insurer; there is also praise for the waiting area being clean and tidy and for available parking.
• •Mixed views on cost and admin: a minority of reviewers describe fees as very high and report frustrations such as poor handover, a delayed callback, or confusion at first contact, contrasting with others who found the process well run and the advice measured.